Questions? Concerns? Problems?

We're here to lend a helping hand!

SUPPORT TICKET CHECKLIST

Support ticket checklist

Note that oftentimes, just updating to the latest version will solve your problem. Please make sure you have the latest version of the software before submitting your question.

Latest Versions
ChronoSync ChronoAgent ChronoMonitor InterConneX
Standard Express iPhone iPad
4.7.6 1.1.6 1.6.2 1.1.2 1.2.1 1.2.1
Check out the common questions

Have you gone through our common questions section? It contains an extensive collection of common issues. You may find a solution to your problem there without having to open a ticket.

Ticket checklist

When submitting a problem, please include three things:

  1. Steps to reproduce.
  2. What you expect to see.
  3. What you actually see.
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