Do you have educational or volume pricing?
We do not offer educational pricing, but do offer volume discounts to everyone. Discounts on 5, 10 & 25 packs are available online. For information on larger quantity discounts, email our sales department with your inquiry.
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How do I upgrade ChronoAgent?
Download the Installer from the Downloads page and install. That's it.
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I am upgrading from ChronoSync version 3 to version 4, do I get a free copy of ChronoAgent?
No. You get a free upgrade from ChronoSync version 3 to version 4, but this does not include ChronoAgent.
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How do I install ChronoAgent?
Click here for complete installation instructions.
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Do I need to install ChronoAgent?
No, you can run ChronoSync and connect to another Mac without using ChronoAgent. ChronoAgent is a separate application that runs on another Mac and communicates directly with ChronoSync. It is only needed in particular circumstances. Click to learn more.
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I want to install ChronoAgent on two Macs. Do I need to buy two License Keys to do this?
Yes. You need to buy a License Key for each Mac you install ChronoAgent on. There are discounts available for purchasing multiple copies of ChronoAgent.
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What are the system requirements?
ChronoAgent can be installed on any account but it must be configured on an Admin Account and not on Standard or Sharing accounts. Requires Mac OS X 10.4 or later. 4 MB of free disk space is also needed. ChronoAgent runs on Tiger, Leopard, Snow Leopard, and Lion. You might say it's cross-catform!
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How do I remove ChronoAgent from my system?
To remove ChronoAgent from your system, download the Application and run the uninstaller located on the dmg. That's it!
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I installed ChronoAgent, where is it located?
ChronoAgent is an invisible utility that runs in the background. You control it via the System Preferences window. Furthermore, you need to set up ChronoSync to communicate with any ChronoAgents via the "Connections" panel of ChronoSync Preferences. Click to learn more.
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I understand that ChronoAgent is an invisible utility, but where is it located on my hard drive?
If you must know, it is located under the root Library folder in the "Preference Panes" folder. There is absolutely no reason to mess with it.
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The "Start" button is dimmed. How do I start the ChronoAgent ?
Click the "padlock" icon in the lower left window and then enter all the information in the fields. Once all your info is entered you can activate ChronoAgent.
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I'm confused. How do I setup the ChronoAgent ?
There's not that much to it. To get all the facts just download and read the manual or read the tips online. Click to learn more.
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Every time I launch ChronoSync, why do I get the following message: "ChronoSync wants to use the ChronoAgentLocalKeychain keychain"?
That's actually a ChronoSync issue and not a ChronoAgent issue. ChronoSync 4 needs to be installed directly in the Applications or Utilities folder. If it's not, moving it back should fix the problem. If it already is located in one of those folders, then download ChronoSync from our webpage, run the uninstaller and install again.
Back to Top
We do not offer educational pricing, but do offer volume discounts to everyone. Discounts on 5, 10 & 25 packs are available online. For information on larger quantity discounts, email our sales department with your inquiry.
Back to Top
How do I upgrade ChronoAgent?
Download the Installer from the Downloads page and install. That's it.
Back to Top
I am upgrading from ChronoSync version 3 to version 4, do I get a free copy of ChronoAgent?
No. You get a free upgrade from ChronoSync version 3 to version 4, but this does not include ChronoAgent.
Back to Top
How do I install ChronoAgent?
Click here for complete installation instructions.
Back to Top
Do I need to install ChronoAgent?
No, you can run ChronoSync and connect to another Mac without using ChronoAgent. ChronoAgent is a separate application that runs on another Mac and communicates directly with ChronoSync. It is only needed in particular circumstances. Click to learn more.
Back to Top
I want to install ChronoAgent on two Macs. Do I need to buy two License Keys to do this?
Yes. You need to buy a License Key for each Mac you install ChronoAgent on. There are discounts available for purchasing multiple copies of ChronoAgent.
Back to Top
What are the system requirements?
ChronoAgent can be installed on any account but it must be configured on an Admin Account and not on Standard or Sharing accounts. Requires Mac OS X 10.4 or later. 4 MB of free disk space is also needed. ChronoAgent runs on Tiger, Leopard, Snow Leopard, and Lion. You might say it's cross-catform!
Back to Top
How do I remove ChronoAgent from my system?
To remove ChronoAgent from your system, download the Application and run the uninstaller located on the dmg. That's it!
Back to Top
I installed ChronoAgent, where is it located?
ChronoAgent is an invisible utility that runs in the background. You control it via the System Preferences window. Furthermore, you need to set up ChronoSync to communicate with any ChronoAgents via the "Connections" panel of ChronoSync Preferences. Click to learn more.
Back to Top
I understand that ChronoAgent is an invisible utility, but where is it located on my hard drive?
If you must know, it is located under the root Library folder in the "Preference Panes" folder. There is absolutely no reason to mess with it.
Back to Top
The "Start" button is dimmed. How do I start the ChronoAgent ?
Click the "padlock" icon in the lower left window and then enter all the information in the fields. Once all your info is entered you can activate ChronoAgent.
Back to Top
I'm confused. How do I setup the ChronoAgent ?
There's not that much to it. To get all the facts just download and read the manual or read the tips online. Click to learn more.
Back to Top
Every time I launch ChronoSync, why do I get the following message: "ChronoSync wants to use the ChronoAgentLocalKeychain keychain"?
That's actually a ChronoSync issue and not a ChronoAgent issue. ChronoSync 4 needs to be installed directly in the Applications or Utilities folder. If it's not, moving it back should fix the problem. If it already is located in one of those folders, then download ChronoSync from our webpage, run the uninstaller and install again.
Back to Top